In an ambitious venture with logistics, marketing and software domain, I designed and architected an integrated ERP/CRM system that redefined the company's operational structure. This system was the backbone of multi-departmental processes, enhancing collaboration, and ensuring the alignment of objectives across various business domains including logistics, HR, supply chain, and customer relationship management.
Delivering a custom ERP/CRM platform tailored to the company's specific workflow, I established a cohesive operational framework. It streamlined process management, project tracking, and continuous improvement mechanisms. For logistics, I designed modules for incoming goods to shipping, and for marketing and software domains, I implemented agile methodology and CRM systems to enhance customer relationship management and project delivery.